GENERAL CONTACT FORM
If you have a general inquiry, please contact us through this form! If you have an insurance claim number and would like to schedule a FREE ESTIMATE at one of our facilities, please utilize the estimate form that can be found HERE.
FAQ’s
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After ensuring everyone's safety, contact your insurance company and gather information such as photos of the damage, driver's license, insurance, and police report (if applicable). Then call us to schedule a free estimate of your drivable vehicle on-site.
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No. You have the legal right to choose any collision repair center. We work with all insurance companies and will assist you through the claims process, and handle communications with your insurance company regarding repairs.
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Yes, we provide free estimates for all types of collision damage. It is free to make an appointment. Find our Free Estimate form HERE to get started, inform us about your vehicle, and pick a time. Or, call us at (408) 727-3368.
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Repair time varies depending on the extent of the damage. After an initial inspection, we will provide a timeline estimate and keep you updated throughout the process.
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We use OEM (Original Equipment Manufacturer) parts whenever possible. However, if your insurance policy dictates otherwise, we’ll discuss your options with you.
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Yes, we offer a lifetime warranty on all repairs for as long as you own the vehicle. Your safety, and satisfaction is our priority.
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Rental vehicles will need to be arranged either through your insurance, or a third-party service, as we do not arrange or cover a rental vehicle.
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We can help arrange a tow for your vehicle. However, it will need to be paid either through your insurance, or yourself, depending on your coverage.
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You can call us directly at (408) 727-3368, send us an email at germanautobody@gmail.com, or complete the General Contact Form.